Send touch tone string manually
Before you begin, make sure that Manual touch tones is not set to Off.
1
During a call to the automated service, press Options, scroll to Touch
tones and press Select.
2
Enter the touch tone string from your phone’s keypad as required by
Option
Description
Continuous
Tone sounds for as long as you press and hold a key
Fixed
Used to send tones of the duration you specify in the
Touch tone length option.
Off
Used to turn off tones. No tones are sent when you
press a key.
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the service you’re calling, then press Tones.